Frequently Ask Questions

At Gold Star Taxis, we understand that you may have questions about our services, pricing, and availability. That’s why we’ve put together this Frequently Asked Questions section to provide clear and helpful answers.

Whether you’re curious about booking procedures, payment options, or specific requests like airport transfers or parcel deliveries, you’ll find everything you need here. If you can’t find the answer you’re looking for, don’t hesitate to contact our friendly team—we’re always happy to help!

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Our FAQ's

What Areas Do We Serve?

Burton On Trent, Repton, Hilton, Hatton, Newton Solney, Alrewas, Barton Under Needwood, Tutbury, Needwood, Fradley, Newborough, Hoar Cross, Kings Bromley, Stretton, Winshill, Horninglow.

What are our operating hours?

We are open 24 hours 7 days a week.

How do i book a taxi?

You can book a taxi in person by coming to our office, phone/text/Whatsapp or email.

Can I schedule a ride in advance?

Yes you can. Get in touch with us and you can schedule a taxi 12 months in advance.

How can i pay for my taxis?

We currently use a sumup card machine, all credit debit cards are accepted. You can also pay cash or even a online transfer. For companies who want a business account with us you can pay by BACS once a invoice is received.

What is the airport pickup process?

At the time of booking your flight, we ask you to either sms us your booking details over to 07518 518 875 or tell us over the phone. This includes flight numbers and dates for going out and coming back.

Day going out: once our driver is nearby your house he/she will phone you to let you know to kindly make your way out. Driver will assist you with your luggage.

Day coming back: We will monitor your flight using the flight radar and dispatch the taxi accordingly. We will require you to update us via sms/Whatsapp when you land and also again when you have your luggage.

Are your drivers all licensed and background checked?

Yes.

Do you supply any child seats?

No, but you can bring yours if needed.

Can i request any type of vehicle?

Yes you can, we always try to make your journey comfortable!

If you have any further questions you can call 07518518875/ 01283 562 562 email [email protected]

Frequently Ask Questions

Enquire Now!

Our FAQ's

If you have any further questions you can call 07518 518 875 / 01283 562 562 or email [email protected]

WE ARE A TAXI FIRM THAT YOU CAN TRUST AND OUR CUSTOMER REVIEWS SPEAK FOR THEMSELVES!